Viewpoints on Innovation

PLM @ McDonald’s: What Drives PLM Success?

Successful implementations require commitment to ongoing investment

Strategy Governance Process Improvement Consumer Goods Retail

McDonald’s began its product lifecycle management (PLM) journey in 2005. Although their initial implementation was considered a success, an assessment a few years later uncovered that they weren’t getting the business benefits they expected. Jerome Lyman, VP Global Quality Systems at McDonald’s Corporation, explains what helped them achieve PLM success the second time around.

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Originally published on January 5th, 2015

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Topics: kalypso case study, mcdonald's, oracle, oracle plm for process, product lifecycle management, product lifecycle management implementation, product lifecycle management strategy

About the Authors

George Young

George Young

George is a founder of Kalypso. Motto: Don't just question authority - question everything.
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Daniela Ilieva

Daniela Ilieva

Daniela leads all marketing, channel and alliance activity for Kalypso's strategic partnership with Oracle. She has over 15 years of experience in innovation, product development and related enterprise software solutions.
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