It's excessive - 8 of every 10 dollars spent on PLM go towards system maintenance and support. When internal support fails and typical outsourcing firms provide poor service, what can you do to rebalance this ratio?
At Kalypso our objective is to help organizations deliver real business value and sustainable results from PLM. This includes supporting, maintaining and optimizing the health of PLM applications post implementation.
With PLM Pulse, our managed services for PLM, you get the business and technical experts you need to increase PLM system stability, lower support costs and improve response time.