NBTY has a reputation for quality, innovation and exceptional service. In recent years, their primary challenges have stemmed from ever-increasing federal and state regulations. To continue leading the nutraceutical industry, NBTY needed a solution.
NBTY continues to lead the nutraceutical industry with new and innovative products, so it is increasingly important to manage the large amount of quality related data necessary to deliver the best products to their customers. With competitors and market trends shifting quickly, it is also vital to maintain speed to market. This balance of speed and quality is a strategic focus for NBTY and the driver behind their Product Quality Management (PQM) solution.
NBTY needed a centralized solution to manage all quality related data and processes. Struggling with outdated, disconnected processes and systems, they turned to product lifecycle management (PLM) to help. With PLM, they improved global efficiency when consolidating, analyzing, and acting on quality incidents; they linked quality information to the product record to identify needs for product or process redesign; and they enhanced the management of internal and supplier nonconformances.