Viewpoints on Innovation

Case Study: Product Quality Management @ NBTY

Strategy Analytics and Decision Support Governance IT Enablers Consumer Goods Pharmaceutical
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NBTY has a reputation for quality, innovation and exceptional service. In recent years, their primary challenges have stemmed from ever-increasing federal and state regulations. To continue leading the nutraceutical industry, NBTY needed a solution.

NBTY continues to lead the nutraceutical industry with new and innovative products, so it is increasingly important to manage the large amount of quality related data necessary to deliver the best products to their customers. With competitors and market trends shifting quickly, it is also vital to maintain speed to market. This balance of speed and quality is a strategic focus for NBTY and the driver behind their Product Quality Management (PQM) solution.

NBTY needed a centralized solution to manage all quality related data and processes. Struggling with outdated, disconnected processes and systems, they turned to product lifecycle management (PLM) to help. With PLM, they improved global efficiency when consolidating, analyzing, and acting on quality incidents; they linked quality information to the product record to identify needs for product or process redesign; and they enhanced the management of internal and supplier nonconformances.

Originally published on October 13th, 2014

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Topics: Kalypso Case Study, NBTY, Oracle Agile PLM, Product Lifecycle Management

About the Authors

Reagan Pugh

Reagan Pugh

Reagan likes to watch, read and tell stories. He often wishes he was Batman - you know, grappling hooks.
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Daniela Ilieva

Daniela Ilieva

Daniela loves outdoor sports, skiing and traveling.
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